Our process from start to settlement or judgement
Initial call with lawyer
When you first contact us, we will schedule a call with our principal solicitor, Oszkar Denes. He will listen to your situation, and make recommendations about the best course of action.
Face to face meeting with lawyer
If we think you have a claim in which we can represent you, we will organise an in person meeting. We can come to you, we can meet in a cafe, or you can come to our office. This meeting is completely obligation free. This is a good opportunity to learn more about your story. We also use this opportunity to explain in detail the terms on which we can act for you.
Sign client agreement
After our face to face meeting, if you would like to engage us to become your lawyers, you and us sign our client agreement. This document is in plain English, and it explains the work we will carry out and the likely fees and expenses.
Investigation phase | Gathering evidence
We start our work by gathering all necessary evidence to support your claim. We obtain information about how your incident occurred. For example, In a motor vehicle accident claim this might involve identifying the at-fault driver. In a work accident, we may obtain information about the employer’s unsafe work practices that led to your injuries. In a medical negligence claim, we might get an expert report about the actions of the doctor or other medical professional that caused the injuries. We also obtain expert medical reports and about your injuries and their effect on your future.
Settlement meeting | Payment of settlement
After we have obtained all necessary evidence, we meet the insurance company’s representatives to see if the claim can be resolved by way of negotiations. There is no judge involved in this. Prior to the settlement meeting we advise you in writing about the financial outcome you should expect. You will be with us at the settlement meeting, and no decisions are made unless you are 100% on board.
Start court proceedings
If the claim couldn’t be resolved at the settlement meeting, we lodge proceedings in court. This doesn’t necessarily mean that your claim will have to go to trial.
Mediation
Often the parties will have a second go at negotiations. A mediation is similar to the first settlement meeting, but a mediator is also involved who assists the parties to reach an agreement. Remember: the mediator is not a judge, and he or she can’t compel you to accept any particular settlement amount.
Trial
If the matter can’t be settled, then eventually it will be decided by the court. We prepare each matter as if it proceeded all the way to trial, even though the reality is that most cases are settled.
Every client and case is unique—we’re here to help you make the right legal decisions.
Prefer to speak with someone directly?
Call us on (07) 3063 2268 and we’ll be happy to discuss your matter.
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