Slip and fall (and trip and fall) accidents commonly occur in shopping centres, footpaths and other public places.
In Queensland, an occupier of a property must take reasonable steps to ensure that the property is safe for people to access and use. This is called duty of care. This includes local councils in respect of public places that they are responsible for, such as parks, footpaths and so on. If your accident happened because the owner of the property (or the local council) did not discharge their duty of care, then you can claim compensation for any loss you have suffered.
Sometimes it is immediately obvious that the property owner was negligent. In other cases, it’s necessary to undertake thorough investigations to determine who is the responsible party. For example, it may not be obvious whether a particular section of the footpath is owned by a shopping centre (i.e. it’s private property) or it is owned by council. Appropriate property searches must be carried out in such a situation.
In all of our personal injury compensation matters, we act on a No Win – No Fee basis. What that means is, there’s no upfront cost to you.
In Queensland, most compensation firms will charge you 50% of your compensation amount – the maximum allowed at law. This is very expensive. Our fee is different. We will cap our fee at 25% if we don’t have to file a claim in court. If we have to file a claim in court, then the cap is 33%. Remember also, these are the maximum fees we will charge. If our fee in your claim is less, then we charge the lesser amount.
Before you engage us, we will provide you a written Disclosure Notice and a Client Service Agreement. These documents set out in detail the service we provide, as well as our fees and outlays. Before you sign anything, you can take these documents home with you, and study them with your family. You can take as long as you need, there is never any pressure from us. If anything in these documents doesn’t make sense to you, we can discuss it with you and you are free to ask another lawyer to give you advice. And remember, no win – no fee agreements come with a 5 day cooling off period for extra peace of mind.